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MS Dynamics Analyst
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Full time direct hire job at Santa Ana, CA.
IT Systems Subject Matter Expert on ERP, Middleware, CRM.
IT Specialist responsibilities include being the IT systems subject matter expert on the corporate instance of Microsoft Dynamics CRM and middle-ware tools, project management, training, and end user support. The position will interact with users at all levels within the company.
Principle Duties and Responsibilities:
Subject Matter Expert: Support company's use of Microsoft Dynamics CRM, Infor ION middleware, and other 3 rd party enterprise systems. The position will implement solutions, manage systems, extract data, generate reports, evaluate usage, generate procedures, and train users.
Project Management: The IT Specialist will identify enterprise system solutions, develop implementation plans, run meetings, ensure continued momentum on projects, and maintain documentation.
Training and end user support: The IT Specialist will assist users with enterprise systems and custom applications. The position will provide application training for new programs and implemented solutions.
Perform other duties as assigned: As a member of the IT team, the position will assist with troubleshooting IT related issues that arise, and assist with identifying solutions to improve user and enterprise efficiency. In addition, the IT Specialist is expected to fill in for any member of the IT team as required.
The applicant will have experience with IT enterprise systems support, preferably in a manufacturing environment using Microsoft Dynamics CRM and related middleware tools with at least five years on the job experience. The applicant will also have exposure to the supporting server architecture for enterprise systems.
Bachelor’s Degree in Information Technology, Computer Science or related field, or equal on the job experience